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Hostgator Hosting Review

Gathering a collection of the top Hostgator hosting reviews and combining the information plus my own personal experience with the company has enabled me to produce this up to the minute review for you!

Hostgator is a web hosting provider that is renowned for being one of the most reliable and popular. Its goal is to make hosting affordable and easy for all its customers.

It is easy to see why it is so popular with people who want to host their websites.

Note: An an affiliate of Hostgator I earn from qualifying sales

Why Hostgator is a Good Choice of Host

Some people are happy with the service. For others, however, things seem to be going wrong. That's at least the impression I got from several Hostgator complaints or appraisals.

Even though I had heard many things before, I decided that I would not be held responsible for my misinformation. After analyzing Hostgator prices, I decided to go in and purchase the plan that offered the most value. I was happy with the results.

Let me take you on an exciting, wild chase to find answers. Are Hostgator's products good or just another hyped up corporation?

What You Need to Know About Hostgator

The basic shared hosting plans include unlimited storage, bandwidth and a free domain for the first year.

Their customer service is excellent. They connect via live chat immediately and answer all questions within seconds.

Hostgator Pros and Cons

So let's take a look at the pros and cons of this service:


Hostgator's performance in uptime was a problem in years past. Based on 12 months of monitoring, it is now a non-issue.

Their customer service was friendly and fast. Their service is free and they'll move your site to them. They offer a variety of simple and intuitive options for beginners.

Uptime of 99.98%

Hostgator's uptime has averaged 99.98% with slightly less than two hours downtime in the past 12 months.

A good thing about them is their uptime guarantee. This means that you will get one month credit if your account drops below 99.90%.

Obviously, any planned maintenance or impossible-to-predict hacks aren't factored into this guarantee. However, you will need to contact the billing department to request credit.

Load Time 660ms

Hostgator servers were able to keep our website up and running for the past year without any problems.

But what about the server speed?

Hostgator has delivered an average page loading speed of 660ms in the past 12 months.

Although it isn't the fastest we have seen, it is good enough to earn a place in our pros section. Hostgator's page loading times have improved a lot. It took us less than a second to load our website in the past.

Site Security Features

HostGator's shared hosting plans are enough to host from one site to several depending on your storage needs (and plan chosen).

They also offer additional security features, such as the ability to add SiteLock monitoring on your site. This service monitors your site for potential hacks or breaches and will notify you immediately if they discover them.

Spam Assassin is also available on all their email plans. This will help to prevent spam from reaching your inbox.

Site/cPanel Migration

HostGator is here to help you to move your website and/or cPanel from an existing host if needs be and this is not your first website.

After signing up, you have 30 days to contact them and ask them to help move your site files, scripts, databases and domain names.

This includes a complete cPanel upgrade. If you have multiple sites installed (e.g. subdomains for a large site), this will cover you.

HostGator shared hosting plans include a single site migration (or cPanel). Resellers will have access to up to 30 sites, while other plans (such as the most basic shared hosting plan) will only get one site.

45-Day Money-Back Guarantee

HostGator is so confident with their service, they have extended the industry-average 30-day return policy by two weeks to 45 days.

You can use them for up to a month, and you will still be able to get your money back if there are any problems.

All shared, reseller and VPS hosting packages are covered by this 45-day money back guarantee

This does not apply HostGator's dedicated server, administrative fees, or install fees for custom-made software. These caveats are quite common in the host industry, as we have scanned through many Terms of Service documents.

Excellent Support

Hostgator offers 24/7 support via live chat, phone, email and knowledge base.

I tried their live chat feature, and asked a question about shared hosting plans. I was connected within two minutes to a customer representative. They were quick, knowledgeable and answered my query satisfactorily.


HostGator's consistent high uptime was quite surprising, but in a good way. We also love their uptime guarantee.

Their customer service is excellent and their approach is friendly to beginners.

We also encountered some issues while trying to test them. These are the most serious problems that we encountered:

True Backups, Gmail and Malware Fees

HostGator offers shared hosting plans that are affordable. They start at $2.75/month for 36 months.

The cheapest plan, "Hatchling", comes with a single domain, one-click installation of popular apps such as WordPress, Joomla, etc., unmetered bandwidth and unlimited storage. This plan includes all the core features that you need to create a website.

But that's all they offer in their default plans. When you checkout, all of the extras such as site backups and SiteLock Monitoring, Gmail Access, SiteLock Monitoring, SEO tools, and SiteLock Monitoring will be added to your bill.

This is disappointing as many of these features are carefully worded on the site (like "available") to make it seem like they're already included. You'll be surprised to see how many top hosts include these features in their basic pricing if you look at other reviews.

Only when you reach the end of the process and enter your billing information, will you realize that all these extra features are going to cost you extra.

Industry-Standard Pricing Tricks

HostGator uses two pricing strategies that are quite standard in the industry, and they add on additional fees.

You see the first advertisement, which advertises a low rate of $2.75/month. However, you will soon realize that you must prepay for three years in order to get it. For a single month of service, it will cost you $10.95 per month.

This is just the beginning. HostGator's renewal prices jump dramatically after the expiration of your initial plan.

Let's say that you decide to lock in the low rate for three consecutive years. This is a great deal.

When it comes time to renew your plan after three years, the trouble begins. Your monthly rate for the same plan increases to $6.95/month or $250.20 in total -- more than twice what you paid for the exact same service.

They are essentially attempting to take advantage of the fact that you may not want to change services after a while. You're effectively locked into a contract for a time (like a gym membership or cable company).


That about covers most of what you'll need to know about this web hosting company. So, do I recommend HostGator shared hosting?

Yes I do. While there are some drawbacks as with most every host out there, there are plenty of good reasons to choose this host over others.

HostGator offers many benefits with its shared hosting. Both the uptime and speed have been shown to be excellent.

They have very good customer service and they're there when you need help. It is user-friendly because of the many beginner-friendly options and is stable and secure for most website uses.

You can save some money by using my own discount coupon code below when you sign up too:

When you get to the cart, enter into the box for promo codes this: