On subscribing to this service, an expert from BlueHost will help you understand the options, answer your questions and explain the options available in your account. It basically implies that the agent will be with you for 45 minutes session where you will guide through the setup and explain the services associated with your account. The following are the topics covered under this service.
The bottom line is this: GoDaddy is a go-to domain web host for millions of users world-wide for a reason. They maintain their ever-expanding network of users by offering blazing-fast load times, award-winning security and support, and a free domain name when you sign up for a year-long plan. It's a great hosting deal, particularly for first-timers and SMB owners, at a really great (low!) price point.
A big name in the budget web hosting space, GoDaddy is consistently improving the performance of their servers, their site, and their services in order to offer a great customer experience. With cPanel control and 1-click installations for standard web apps, you can get your website up and running quickly. Their 24/7 security monitoring and DDoS protection allow you the comfort in knowing that the professionals are making sure your site is online, loading quickly, and hacker-free. That power and peace of mind — at such a low price point — is quite a value deal.
We are a small organization with a staff of five employees. Until recently, we were still using personal gmail accounts to handle all of our communication with each other, as well as our congregation. We have recently made the switch to using email addresses available to us through our domain. This gives a much more professional look to our print materials.
I used blue host for hosting a blog and got a deal with a special offer. It was easy to set up, and switching my hosting to bluehost was simple. They gave me a deal since to host with them since I used wordpress. Also, when I signed up I worked with a customer service member who was extremely nice and stayed on the line with me even though they were about to close.
Any business grows over time, and it demands more efforts and more resources. Same will be the case with your business website. Over time, as your business expands and its scope, services and the number of visitors increases, your server requirements changes too. At this stage, you may want to subscribe to a higher plan with more server space, features, and security.
Furthermore, their templates that are free are outdated and the newer ones within 10 to 15 years cost money to purchase. I have spoken with Gentleman from WordPress and he explained they are there to help you for free and no charge; especially, since I was purchasing a brand new design~platform~template for my use. But, that other WordPress sites. I told them how Blue Host was charging us and he said come to them 24/7 and they will help us for free.
Bluehost keeps a very close eye on server resources like CPU and memory; because of this, they are able to ensure that every user using the server gets an equal share of the server’s resources. Resource intensive websites, poorly optimized websites, and DDoS attacks can still cause issues with the servers. Be warned, if they think a user is causing issues with a server, then that user may be suspended.
Their excuse is that email servers are shared so things like this happen. When I point out that email has been this way since before AOL and companies like AOL, gmail and others seem to deliver email just fine, the rep always seems to finally admit the senior management at Bluehost is not funding email support to force people to buy paid email services. IMO, email is a cost-of-doing-business type of feature.
My company has been using BlueHost as a web host for a few years now, and all of my dealings with them have been unnecessarily complicated - even regarding what should be simple fixes and queries. For one, the lack of a Support Ticket system is asinine. I was left on-and-off hold with their support center for 2+ straight hours, and when I requested to just be called back/emailed when they received the answer they needed from another department, I was told that I was "REQUIRED to stay on the phone" or I would have to "go through the whole process again" - a COMPLETE waste of my time and workday. Additionally, our site got infected by malware for which we were offered NO support and instead were immediately transferred to a sales department who spouted a lengthy sales pitch and gave no genuine technical advice. When asked to speak with someone who wasn't trying to sell us a product, we were told that wasn't an option. I could go on about the billing department's 2-month runaround JUST for trying to change our password and registrant info - even with legal proof of account ownership and providing them with multiple other methods of verification, all of which were accepted but to no avail... Overall, an atrocious ripoff for the price with disappointing web-building tools and a complete absence of support.
However…I have noticed that in the past 6 months or so, HostGator’s support is not what it used to be. I had a ticket open and waited days for an answer, to the point that the technician apologized and issued me a month’s refund for having to wait so long. Sometimes their chat support hangs and the wait times are more than 20 minutes. They also ask you to sign in to get chat support if you’re an existing customer, which I think makes sense, but it seems like a bit of a nuisance to me.
I’ve been a customer of Hostgator for over 7 years and I wouldn’t use any other company for my business hosting needs. I know they offer excellent products and service as I’ve tried a few other bigger companies and their service was not a patch on the support you receive from Hostgator. I run a VPS though them and have adequate control which I’m very happy with. Support can sometimes be slow by ticket but live chat is available for urgent issues.
HostGator utilizes several Tier 4 data centers located in Texas and Utah. Their strategic utilization of these facilities allows them to provide the flexibility you need and the performance, quality, and reliability your business requires. Each facility boasts a state-of-the-art server, HVAC, electrical, and backup generators. Their data centers are highly secured facilities that have controlled access.
Bluehost seems to be extremely slow. My websites have a 1-2 second lag when loading, no matter what platform or web service I'm using. On the back end, when dealing with the Wordpress dashboard, the slow-down is even more prevalent. And there seems to be a hitch when accessing either the website or the dashboard through Safari (Google Chrome is slightly better).
Bluehost doesn't offer month-to-month shared hosting options. Instead, it requires you to sign up for an annual plan. If you sign up for a two-year or three-year plan, you get discounts. If you commit to staying put for three years, the service's $3.95 per month rate is attractive. That said, those who don't want lengthy commitments will probably prefer HostGator's month-to-month options.
Bluehost for ecommerce is a smart move, especially if you are on a tight budget or plan on using WordPress and/or WooCommerce for your store. Not only are they the recommended hosting provider for WordPress but also for WooCommerce. BlueHost lets you start selling on your online store within minutes as the WooCommerce application is simple and easy to install.
After spending years on my website, it suddenly started getting wiped. I was happily using Concrete5 to build my site. Bluehost, forced installed WordPress, without my permission. It overrode/wiped my site, and replaced it with a blank WordPress blog. I changed it back over and over, requested they stop doing it, but they kept doing it. They've obviously made a deal with WordPress, and are doing this on purpose. I can't use concrete5 anymore.. and get constant prompts to use WordPress instead. They also tried charging me for another site, one that I'd cancelled...twice. They still charged me for it.
As far as pricing goes, they are fairly close, but I would give the edge to Hostgator here. As with any hosting, the longer term you sign up for, the cheaper it will be. In addition to that, renewal rates are usually always more expensive than the introductory rates. In this sense, I think HostGator has a little less “renewal shock” in my option, and over the years, they have been more willing to adjust renewal pricing than Bluehost.
Bluehost embodies performance, reliability, affordability, and user-friendliness — four of many tenets the team members pride themselves on delivering to customers. Having personally been a Bluehost customer, I can vouch for this company's commitment to the hosting community, and it's great to see the continued improvements to flexibility, speed, cost, and so on. This is a host you can trust as a novice, and their services are the type with which you can grow your personal brand or professional site — from shared to cloud servers and beyond.
The green line shows that the Bluehost performance remained stable until 17 virtual users were accessing the site simultaneously. Then, the load time increased from 2.55 seconds to 12.31 seconds. However, the performance soon returned to previous levels until 46 virtual users were accessing the site and it stopped responding, indicating it was unable to handle the load. You can view the full details of the Bluehost test results on the Load Impact website.
You can pretty much judge / rate / review ANY company–in ANY industry–by their level of customer support. And from the perspective, Bluehost should be rated a 1 out of 10. If you are an existing Bluehost customer, there is literally no way to contact them directly. They have an 888# and a chat feature only… both of which are outsourced to India and take a LONG time to get through to anyone… and usually results in zero actual assistance or results.
Lastly they started to not to accept my credit card. I used the same card for years on their site without any problem. They said try different cards. We tried lots of different cards and their service refused all of them with nonsense errors. Even our banks couldn’t understand what is going on. We are using the same credit cards all over the world without any problem.