Bluehost File Manager
Comparing Bluehost and GoDaddy on price is quite difficult for 2 reasons. First, they both run frequent specials (see Bluehost’s current deal here & GoDaddy’s here), so their pricing is never going to exactly align in the short-term. Second, GoDaddy breaks their tiers of service down differently from Bluehost, who reworked their tiers in 2016. The new Bluehost tiers consist of a super cheap, but limited Basic plan, and a Pro tier with a couple domain upsells. The tiers on Bluehost and GoDaddy are apples to oranges – with a different tiering focus for each. Here’s an approximate cheat sheet for now –
I like how the “Automatic Renew” button automatically re-checks itself after paying manually (nice, huh? — Steve at Customer Service says this is how it is supposed to work, ie – you can’t opt to just pay manually) — for me it hit an account which was closed. When I reversed the charges they shut down my domain and kept all my data citing their service agreement. After that they said that the only way they would even speak to me about the situation was if I sent in a photocopy of my drivers license and credit card, because for some reason they had decided they needed to verify my identity (which had already been done on the phone, BTW). Long and short of it — they kept my data, and I got hit with $100 worth of bank charges.
I have used Bluehost for over 12 months and have been very happy with the service they provide. For the money you get extremely good value – I host over 10 sites on the one account and have never had any problems with being told that I have gone over resource limits or used too much bandwidth. I have only needed to contact support a few times and they were always very quick to respond and help solve the issues, although it has to be said they were quite simple problems.
Depending on the hosting provider and selected plan, WordPress site owners may enjoy a complimentary unique domain name, unlimited storage space, and all manner of marketing perks and incentives. Independent of your host, you can choose from thousands of WordPress templates, which can be customized with color schemes, background designs, and multiple font styles.
My experience with Bluehost was primarily for a friend who used them for hosting/DNS. I helped write some PHP scripts as well as do some wordpress work. The experience was fine, nothing exceptional, no complaints. I had no issues, there was sufficient documentation and I was able to do what I needed to. I needed help from their customer service team once and they were responsive within a few hours for a non emergency issue.
Just got off a call with Joe from support, been working on launching the site, and he was super helpful. As a person that had no clue how to set up a website it was really important for me to find a company with affordable pricing, one that has helpful resources, and great support. When i first wanted to start my websites, i search how to set up my blog and found lots of resources on how to do it on bluehost; when i encountered issues installing a theme i contacted support and they were really helpful. The rep was nice enough that he suggested couple of plugin to help me with my SEO stuff. So far been really happy with bluehost!
You’ll never feel trapped with BlueHost. They have a clear and well-defined refund policy. The “30 days money back guarantee” states that if you are not satisfied and want to leave BlueHost within the first 30 days of service, you will get a full refund. This essentially feels like a trial period, you only stay with them if you are satisfied, else you can claim and get your money back.
Hosting companies know what a complete pain in the ass moving your websites to a new host usually is… so, once they have you as a customer… they rarely provide you with any real support. It’s a common and ongoing problem. Bluehost is my 3rd hosting company. I thought I had finally found a host that had at least a reasonable level of service… but I was wrong.
If you are looking to compare hosting providers solely by price, you can compare the prices of their hosting plans. Choose the service type you are looking for (shared, cloud, wordpress, etc…) and compare the prices of each of their plans. Choose wisely and analyze the value of the hosting provider of your preference, not only go with the price label.
I’ve set up websites for clients who use GoDaddy and Bluehost. I currently have 1 website hosted by GoDaddy. Until Bluehost’s recent (aka 2016) pricing changes, I found the pricing trend that Bluehost is cheaper long-term (ie, after a year), and it was always cheaper for what you get in features. However, the new tiers tilt the cheaper long-term pricing towards GoDaddy but keep the value per dollar towards Bluehost.
I said that sounds like someone is going to charge ME for, and he said yes, BlueHost's charge to me would be $160-something, I think, and an outside vendor would charge me "a few hundred." I said no thanks and hung up. So I checked my files and see that there are dozens of unknown files - it looks like someone in China is parking all of their pages on my site (file names like Ray-Ban, Adidas, etc., so a counterfeit store, I guess). I would think that if BlueHost was about to disable my site for a "virus or malware" - or for any reason - they might let me know.
Bluehost uses a customized version of the cPanel control panel. cPanel is a popular choice of control panel so many people may already be familiar with its functions. Since cPanel can be difficult to use for people who are not experienced with it, Bluehost's customization is much needed for their inexperienced customers. They have organized the sections and added their own icons to the benefit of the overall appearance of the control panel.
We liked how Web Hosting Hub describes its new customer process. They tell new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. They offer an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee.
When canceling your Bluehost account prior to your accounts end of term or down grading your account to a term for less than a year; you forfeit the Domain Registration coupon and Bluehost deducts $15.99 from your final refund amount to cover our costs for registering your new domain on your behalf for one year. Subject to the terms of your domain registration agreement, you will retain ownership of your domain until the end of its registration period.
Dev folks will be pleased to hear that GoDaddy offers Root access, so you can install PHP, modules, and proxy servers via the command line with ease. Plans also include cPanel, so you can easily manage your hosting service. Meanwhile, the GoDaddy team will monitor your server 24/7, including handling patches and backups should you select one of their managed plan options.
HostGator, the Editors' Choice for shared hosting, gives small- and medium-sized businesses room to expand their web presences without the aggressive upselling. The Linux- or Windows-based Hatchling plan (starting at $10.95 per month) offers unlimited disk space, bandwidth databases, and email addresses, plus support for one domain and third-party applications, such as content management systems and e-commerce platforms. HostGator's Baby plan (starting at $11.95 per month) builds on the Hatchling offering by adding unlimited domains. The top-tier Business plan (starting at $16.95 per month) includes highly specialized options, such as a free toll-free phone number and a private SSL certificate. HostGator has a well-rounded shared web hosting package.
BlueHost is a veteran of hosting business. The founder of this company, Matt Heaton, has been working with hosting since 1996. When BlueHost.com was established in 2003, he already had the experience needed to turn it into a successful business. Since the very start, people fell in love with their web hosting services. However, as years went by, new things have happened. In 2010, amidst a lot of speculation, BlueHost left the hands of its initial owner. The company was acquired by the Endurance International Group. This group has got itself somewhat of a negative reputation due to their lack of involvement in the service improvement. It has been over 7 years since they acquired this company and it definitely did not shrink in terms of popularity. Is it the same with its quality? Well, that’s what we will be looking into in this BlueHost review.
For this testing, I use a website monitoring tool to track my test sites' uptime over a 14-day period. Every 15 minutes, the tool pings each of my websites and sends me an email if it is unable to contact a site for at least one minute. The data revealed that Bluehost is incredibly stable. In fact, Bluehost didn't go down once in the two-week period.
As well as the Akismet and Hello Dolly plugins that are added to new WordPress installations by default, Bluehost will also install and activate a few other extensions, including the WPForms Lite form builder plugin and the OptinMonster plugin that connects your site with this popular email marketing tool. As OptinMonster is a premium service, though, you won’t actually be able to make use of this plugin unless you sign up for a paid account.
Bluehost claims that its Search Engine Jumpstart service or SoloSEO allows rapid indexing of your website on Google, Yahoo and Bing search engines. It includes a Head-to-Head Comparative Analysis Report for critical ranking criteria. You also get a step-by-step DIY SEO program and an eBook on improving the SEO rankings of your website. Though, this service looks promising for a newbie, there are several cheaper or free SEO tools available in the market that can be used for the same purpose.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store.
The company doesn't list a virtual private server offering, but they bill their Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
Hi Lisa, it’s great to see and very refreshing to read an unbiased and honest review about a web hosting company like BlueHost. If you’re after a dirt cheap web host then I think you cannot go wrong by signing up with BlueHost, of course you get what you pay for but I have found them to be reliable for small business and personal blog type websites.
“If you’re looking for an affordable host, Bluehost is a solid, reputable choice, but their low cost coupled with their supremacy in the shared hosting arena is what makes this provider such a value deal. The Bluehost name is listed toward the top of many of our reviews categories, and with good reason. They offer excellent hardware configurations, a generous list of extras, and fantastic support and reliability — all at a price point that’s, generally, lower than the competition.
I have around 20 sites hosted with Bluehost under several different accounts, including my own company’s site on a VPS plan. The live chat is extremely slow, the reps don’t bother to read your initial post (I include the last 4 validation to try and speed up getting to the root question, so what is the first thing I am asked for? “Please validate your account.”), and their product knowledge at times is poor, to say the least. Phone support is usually a lot faster, plus you’re apt to get someone more technically adept.
The options for copying content between the staging and live sites are impressive. Being able to add restoration points while you work on your staging site makes it very easy to roll back to a previous version should something go wrong. Normally, you’d have to pay for a premium WordPress website copying plugin to access this level of functionality, so it’s great to see it as part of the entry-level Bluehost shared hosting plans.
Absolute trash of a service. Multiple issues that land squarely within Bluehost's circle of responsibility and they have precisely zero interest in looking to help. Bluehost exploits people with little to no technical knowledge and refuse to offer adequate support or assistance. When challenged by a someone with solid technical knowledge, it quickly becomes apparent that Bluehost do not know what they are doing by asking inane questions and assigning blame to third parties to dodge responsibility to their clients. Avoid using Bluehost at all costs. Even a free service isn't good value if it doesn't work and they refuse to help you.
As I’ve mentioned in other reviews, I really think that Bluehost is very “noob friendly” which makes them a great host if you’re just getting started out online. They do an excellent job of providing help documentation and laying everything out in a way that makes a lot of sense for people who might be new to hosting. One thing I like about Bluehost is that when you log in, many aspects of the account and hosting are immediately visible. You can easily switch back and forth between your hosting control panel and the main account dashboard. With HostGator, you need to go through a few more clicks to get to cPanel and in my opinion, it’s a bit more cumbersome to navigate. This doesn’t mean that HostGator is hard to use, I just don’t think it’s as easy as Bluehost right off the bat. Once you know what you’re doing though, either panel is just as easy to navigate.
I had bluehost bill me two years in a row after I cancelled my account. When my card was billed a second time, I disputed the issue through my bank. My bank asked me to contact the merchant and see if we could resolve this without them. I made the call. The customer service person noted that my domain had expired more than a year ago but that she couldn't refund the payment because I had filed an active dispute. I figured I'd just let the dispute run its course - since customer service acknowledged the mistake, there shouldn't be an issue. I was wrong. Bluehost told my bank (USAA) that that I hadn't "properly cancelled my account within the agreed upon terms and conditions" and denied my refund. Let the buyer beware. I do not recommend bluehost at all.
Bluehost doesn't offer month-to-month shared hosting options. Instead, it requires you to sign up for an annual plan. If you sign up for a two-year or three-year plan, you get discounts. If you commit to staying put for three years, the service's $3.95 per month rate is attractive. That said, those who don't want lengthy commitments will probably prefer HostGator's month-to-month options.
In the middle of setting up my email address for my site, less than 18 hours of signing up for the service; I get the above email stating my site has been deactivated due to suspicious activity. Really? All I did was send 5 test emails when configuring Microsoft Live and ThunderBird email clients. I was the one who got suspicious…you want me to send you a copy of my drivers license and a utility bill to you or you wont reactivate the account and website? It goes without saying, I cancelled the service and now am waiting 5-10 business days for a refund. Wow!