Bluehost Support


In the middle of setting up my email address for my site, less than 18 hours of signing up for the service; I get the above email stating my site has been deactivated due to suspicious activity. Really? All I did was send 5 test emails when configuring Microsoft Live and ThunderBird email clients. I was the one who got suspicious…you want me to send you a copy of my drivers license and a utility bill to you or you wont reactivate the account and website? It goes without saying, I cancelled the service and now am waiting 5-10 business days for a refund. Wow!
What can I say? You get what you paid for — bad customer service and a complete lack of respect for its customers, plus an automatic renewal feature that borders on fraudulent. In case your wondering, they’re out of Provo UT; the address is 1958 S 950 East Provo, UT 84606 — just in case you need to make a call to the Utah Attorney General’s office….
First thing’s first—when it comes to web hosting, speed is very important. Some search engines are now using page speed as a ranking factor in their search results, so slower-loading websites may be shown below faster-loading websites. This means that it’s very important to choose a web host with fast servers who is good at managing their resources, especially on shared servers.
My name is Jamie Spencer and I have spent the past 5 years building money making blogs. After growing tired of the 9-5, commuting and never seeing my family I decided that I wanted to make some changes and launched my first blog. Since then I have launched lots of successful niche blogs and after selling my survivalist blog I decided to teach other people how to do the same.
GoDaddy has a couple comparable plans. The Deluxe is very similar to the Bluehost Plus plan, except it caps the number of databases (ie, WordPress websites) you can have. It is slightly cheaper with yearly at $8.99/mo and discounts often down to $4.99/mo. The Ultimate package is standard pricing $14.99/mo with discounts down to $7.49/mo. It has unlimited databases, but also adds on an SSL & premium DNS – which are not especially needed by most websites – but if you have several projects going, then you have no real caps.
The dashboard can be a little difficult to navigate if you are unfamiliar with web terminology. There's not a dedicated support person for your account, so if you have any issues you can chat online or call into a call center for technical or account support. When purchasing a domain - I made the mistake of not initially purchasing the domain privacy and was bombarded by phone and email from solicitors offering web related services. I went back and purchased it, but still continue to receive e-mails related to this.

In this comparison, we’ll look at entry-level plans for Bluehost, GoDaddy and SiteGround to find out what’s included in each, consider any specific extras for WordPress users, and take a look at both performance and uptime — with real testing and data (using two very different WordPress themes: the current default theme, ‘Twenty Seventeen’, and ‘Divi’ by Elegant Themes) for each service.
They have, literally, outsourced 100% of their customer support and tech support to a foreign their party that has no idea what they are doing. And even if their outsourced / 3rd party tech support was “OK”, that doesn’t excuse or explain completely cutting yourself off from your customers… the people that pay your bills. In my experience, that’s the beginning of the end for any company–when they simply do not want to have any direct contact–or feedback–from their customers.
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If you haven’t really managed a server before or built a website, I believe that Bluehost makes that experience a little bit easier with better support and a more clearly-organized dashboard. They are a little bit more expensive, but they are a great, full-featured web host and you really can’t go wrong with their shared hosting if you’re just getting started.
With Bluehost, you do not have the flexibility to subscribe to any of their shared hosting plans for a short term. You can only use the one-year, two-year or three-year subscription options with them. GoDaddy allows you to subscribe to their shared hosting plans for shorter terms, such as for three months or even one month (except for the GoDaddy Economy plan).
(P/S: The links above are affiliate links – if you purchase via this link, it will credit me as your referrer. This is how I keep this site alive for 9 years and add more free hosting reviews based on real test account – your support is highly appreciated. Buying via my link doesn’t cost you more – in fact, I can guarantee that you’ll get the lowest possible price for BlueHost hosting. )
Great hosting. Excellent prices. I have never had any trouble with the hosting. Anything I need to update, I am told in advance. The customer service is great. Waiting period is not very long. Help is there at your service 24/7. When needed, the blue host reps have walked me through the steps and resolved the issue at hand. Fast, efficient and there for you.
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