Bluehost Dedicated Server Review
Bluehost has long been a favorite of ours when it comes to shared and WordPress hosting, and GoDaddy is known around the world as possibly the best domain name registrar in existence. The winner here comes down to need: Do you want shared, virtual, or dedicated servers? Which is more appealing: a free domain name or $1 hosting? We cover it all in our breakdown below.
One thing that is missing is the ticket based support system. Bluehost recently decided to eliminate ticket based support to focus on personal approach of live chat and phone based support. However, some users may still miss the ticket based support system which is particularly good if your issue cannot be resolved in one live chat or phone session.
In order to put these hosts to the test, I monitored their uptime for an entire year using Dotcom-Monitor’s ServerView platform. Each website hosted on Bluehost and Hostgator was pinged every 3 hours from multiple datacenters in North America. Testing over a long period of time is important because it helps to create a larger sample size with more data points. 12 months is a fairly long term test when it comes monitoring and this length of time gives a pretty fair assessment of the reliability of a host. Having a test that goes for 12 months ensure that each host had the opportunity to recover from downtime here and there and still have a decent long term average for uptime and reliability of their servers.
Bluehost offers Managed WordPress hosting that is based on VPS technology. It combines the simplicity, speed and security into one delivering the most optimized platform for running WordPress based websites. There are 4 plans on offer that are based on different storage, memory and traffic requirements. These are WP Standard, WP Enhanced, WP Premium and WP Ultimate. You could choose from monthly billing, 3 months, 6 months, 1 year, 2 year or 3 year terms. The details of regular prices and our discounted offer price can be found in the table below.
We monitor tweets about Bluehost and apply sentiment analysis to classify tweets as positive or negative. This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about Bluehost on Twitter. Bluehost approval rating score is 61%. This is based on a total of 1871 tweets that mention Bluehost on Twitter. There are 1143 mentions that share a positive sentiment and 728 mentions that express a negative sentiment. Find out more about how it works.
In the middle of setting up my email address for my site, less than 18 hours of signing up for the service; I get the above email stating my site has been deactivated due to suspicious activity. Really? All I did was send 5 test emails when configuring Microsoft Live and ThunderBird email clients. I was the one who got suspicious…you want me to send you a copy of my drivers license and a utility bill to you or you wont reactivate the account and website? It goes without saying, I cancelled the service and now am waiting 5-10 business days for a refund. Wow!
A year of my time was spent building and working on my website, and suddenly the entire website DISAPPEARED. There was no help available and it meant nothing to them. The year (and the money) I had spent developing all aspects of this marketing effort were lost in a heartbeat with no alternatives or anyone who even cared -- it was nothing to a technician at Bluehost -- business as usual. I have let all of the domains and the websites I have with them expire. Spend more time and money for what? AN INCAPABLE WEBHOST! DO NOT TRUST.
Used to be a good hosting company. Downhill for a year now, with problems escalating since Jan 2016. Cpanel does not work. Hotlink protection does not work. Contacted support and they tried to blame me. I told them it was a file change they had made and I had deleted my htaccess file and used their own cpanel hotlink protection and it failed. Support person deleted files they had changed to erase their fingerprint and it still does not work. Domain manager, cannot disable Privacy Protection. Chat support unable to assist said created Help ticket. Copy sent does not include issue. Contacted support again to verify ticket and was told nothing they can do, Domain Support not in on weekends! So much for the 24/7 support they advertise! Make Copies of EVERY contact with Bluehost including your billing info. This is interstate commerce and carried out over wire.
In this comparison, we’ll look at entry-level plans for Bluehost, GoDaddy and SiteGround to find out what’s included in each, consider any specific extras for WordPress users, and take a look at both performance and uptime — with real testing and data (using two very different WordPress themes: the current default theme, ‘Twenty Seventeen’, and ‘Divi’ by Elegant Themes) for each service.
When I told them about this they immediately offered to refund my money - and they did this pretty fast. Their control panel is very intuitive an even though there are sponsored listings users have the choice to hide those bars. Uptime is also pretty good, and I really enjoy the performance that my blogs give. I can vouch for excellent performance when my blogs got traffic of up to 9000 uniques a day.
We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bluehost reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bluehost. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
It took me 20 to 30 minutes in a chat queue and another 15 or 20 minutes going back and forth with the person on the other end of the chat to get a simple contact email for bluehost–because there are none published anywhere on their site or online. Not for basic questions–about anything. Not for feeback–about anything. Not for suggestions–about anything.
HostGator, on the other hand, has more coupons that are available throughout the year (in my experience) . At the time of writing, the lowest non-coupon price available on HostGator’s hatchling plan was $3.30/month with a 36 month package. Again, there are often coupons and specials around holidays that can get this price even lower from my experience, but I can’t really say the same for Bluehost.
For a week I kept trying to get support to help with this, but they had no idea what the problem was. Suddenly they shut down my account because all those problems I was having were excessive server requests (from some change they did but never acknowledged. It's had problems ever since, including getting shut down twice more, the entire database disappearing twice, due to one of their automatic processes, and deleting all the backups.
The hosting industry has really specialized in the last decade, which gives you insanely specific options for you to choose from. While some offer the best customer support, they may lack in other areas like add-ons and uptime. The good news is you can still find top-tier hosting providers who provide a baseline of features and support for your hosting needs. Bluehost fits that description nicely.
Absolute trash of a service. Multiple issues that land squarely within Bluehost's circle of responsibility and they have precisely zero interest in looking to help. Bluehost exploits people with little to no technical knowledge and refuse to offer adequate support or assistance. When challenged by a someone with solid technical knowledge, it quickly becomes apparent that Bluehost do not know what they are doing by asking inane questions and assigning blame to third parties to dodge responsibility to their clients. Avoid using Bluehost at all costs. Even a free service isn't good value if it doesn't work and they refuse to help you.
Bluehost offers 24/7 professional customer support with all of our web hosting plans for no additional cost. You can call or chat with us at any time and a dedicated support rep will assist you with any inquiry or concern you may have. Our support is available for all website hosting plan types, so no matter what platform you need, know that we are here to help you every step of the way. For customers looking for WordPress design or functionality support, we offer WP Live. This premium service starts at $29 per month and gives you access to our WordPress technical support team. They can assist with everything from selecting a theme, to design, to even plugin development questions.
Bluehost should be on your shortlist if you've got a WordPress site. They are one of only 3 web hosting companies officially recommended by the WordPress organization. That recommendation is because they provide an optimal environment for WordPress, versus the minimum requirements at the majority of hosts. And it's because of their savvy in-house team of WordPress ninjas.
The whois information for any domain name is available to anyone on the internet. When you add domain privacy to your registration, ($11.88 per domain per year) the contact information listed in the whois database will be Bluehost. You will still be the owner of the domain name, but your contact details will not be accessible through the public whois information.
Setting up the e-commerce was a bit confusing, and I have found their how-to information a bit thin. I think they could do a better job of documenting this for newbies like me. However, I figured it out, and it has never caused me problems. Their tech support is great to work with, and have always been very polite and knowledgeable. I am not a professional web anything, so they really do make it as easy as one could expect it to be for a complete novice. I have never had an issue with down-time, slow page loads, etc., so I have been very pleased.