Siteground or Bluehost
Rounding out the wins, InMotion offers a full 90-day money-back guarantee. On top of that, here's a special money-saving hint. In a chat session confirming pricing and offerings, the operator offered me some special prices and deals that reduced the published price by a few bucks. I was also told that while promotional pricing does go up at the end of the offer period, if you contact customer service, InMotion has a "loyal customer discount" that may bring the price back down.
Its been 3 days today of back and forth – CPanel is frozen. My 3 active sites are frozen! Tech support blames me for not optimising my databases. They want me to add something called CDN. The last person I spoke to tried to sell the cloud service to me. I finally got it. I am been held hostage. I HAVE TO upgrade or be damned! I have gone as far as asking how to add this CDN – me not being too techie but I seem to have hit a wall with tech supp. or they are pissed off with me for being so dumb!
A year of my time was spent building and working on my website, and suddenly the entire website DISAPPEARED. There was no help available and it meant nothing to them. The year (and the money) I had spent developing all aspects of this marketing effort were lost in a heartbeat with no alternatives or anyone who even cared -- it was nothing to a technician at Bluehost -- business as usual. I have let all of the domains and the websites I have with them expire. Spend more time and money for what? AN INCAPABLE WEBHOST! DO NOT TRUST.
I’ve been with Bluehost for almost a year, I have a VPS with them, the uptime for the last 12 months is 100%, support is beyond good, they reply to me quickly usually within 5 minutes, last Friday morning, I was playing with Apache setting, trying to optimize Apache through WHM and finally I got a 403 forbidden error , my website went down, I couldn’t fix it…so I connected live chat support, they responded in less than 60 seconds, after 5 min. live chat support couldn’t fix the issue, he said to me: ” please wait for 5-10 min, I’ll get you a senior technician to fix your problem” 7 or 8 minutes later, he said to me : you site back to work , the senior technician said there was a problem with WHM and he gets it fixed” it took 17 -18 min. to fix my issue….
However, Bluehost has really kept me busy with their very slow servers causing not only extremely slow page load times, but “server time out” error messages and at least 1 server downtime per month. (and I only look at the site for a few hours per week, due to the frustration of not being able to upload/add to the site due to its extremely slow page load wait times).
Great hosting. Excellent prices. I have never had any trouble with the hosting. Anything I need to update, I am told in advance. The customer service is great. Waiting period is not very long. Help is there at your service 24/7. When needed, the blue host reps have walked me through the steps and resolved the issue at hand. Fast, efficient and there for you.