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Customer support has been a focus of the GoDaddy team as they constantly work to improve. Today, they have an award-winning team of experts on staff, readily available to handle customer support tickets and emails 24 hours a day, seven days a week. While they're on hand to talk you through any issues, they're also keeping an eye on your server (as well as other clients sharing your server). Their security monitoring is round-the-clock and they guarantee uptime rates of 99.9% or better. This uptime rate is by no means outstanding in the industry, but for most end-users, it's all that's required. Their page load speeds (the time it takes for your webpages to load) are industry-leading, however.
I like how the “Automatic Renew” button automatically re-checks itself after paying manually (nice, huh? — Steve at Customer Service says this is how it is supposed to work, ie – you can’t opt to just pay manually) — for me it hit an account which was closed. When I reversed the charges they shut down my domain and kept all my data citing their service agreement. After that they said that the only way they would even speak to me about the situation was if I sent in a photocopy of my drivers license and credit card, because for some reason they had decided they needed to verify my identity (which had already been done on the phone, BTW). Long and short of it — they kept my data, and I got hit with $100 worth of bank charges.
However, Bluehost lacks in providing a solid uptime policy which means people won't be compensated for long downtimes. They also charge you for site migrations, putting them lower on the list for people who want to transfer a website. In this thorough review of Bluehost, I'll be breaking down the most important things you need to know about this popular web hosting company.
To begin, I ran a website speed test using Dotcom-Monitor’s page speed test tool (Dotcom-Tools.com). It’s a free test that anyone can use, and it gives you load times from around the world. For this test, I chose Dotcom-Monitor’s American network which tests load speed from 11 locations throughout North and South America. The speed test results for Bluehost are summarized in the table and image below:
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
If you’re looking for an affordable host, Bluehost is a solid, reputable choice, but their low cost coupled with their supremacy in the shared hosting arena is what makes this provider such a value deal. The Bluehost name is listed toward the top of many of our reviews categories, and with good reason. They offer excellent hardware configurations, a generous list of extras, and fantastic support and reliability — all at a price point that’s, generally, lower than the competition.
As you can see, there is no such thing as a monthly BlueHost plan. The shortest plan you can buy is 12 months, there are also 24, 36 and even 60 months you can choose. It is interesting to see, that it is the 36-month plan that is the cheapest, even cheaper than the longer 60-month period. For all of those packages you have to pay in advance. These are the prices you would have to pay:
PHP – Unless you want your website to be dull and boring, you will need to use PHP. This service enables you to create dynamic content for your site, including pictures, buttons, and text that can set you apart from the crowd. Depending on what type of website you want to build, Bluehost offers different packages to give you more control through PHP.
I used blue host for hosting a blog and got a deal with a special offer. It was easy to set up, and switching my hosting to bluehost was simple. They gave me a deal since to host with them since I used wordpress. Also, when I signed up I worked with a customer service member who was extremely nice and stayed on the line with me even though they were about to close.

For those just getting started, perhaps on their first website, we’d like to point out that Bluehost has revamped their user experience — beefing up the user-friendliness factor significantly in recent years. Users will find the dashboard and overall customer experience to be welcoming — about as non-daunting for newcomers as web hosting gets. If you’re looking for WordPress hosting specifically, whether on a shared, cloud, or dedicated server, you’ve come to the right host. Bluehost is one of the few providers endorsed by the WordPress Core team. Install the popular blogging platform in a single click via the control panel, or have their managed services team take care of it for you.
A big name in the budget web hosting space, GoDaddy is consistently improving the performance of their servers, their site, and their services in order to offer a great customer experience. With cPanel control and 1-click installations for standard web apps, you can get your website up and running quickly. Their 24/7 security monitoring and DDoS protection allow you the comfort in knowing that the professionals are making sure your site is online, loading quickly, and hacker-free. That power and peace of mind — at such a low price point — is quite a value deal.
“If you’re looking for an affordable host, Bluehost is a solid, reputable choice, but their low cost coupled with their supremacy in the shared hosting arena is what makes this provider such a value deal. The Bluehost name is listed toward the top of many of our reviews categories, and with good reason. They offer excellent hardware configurations, a generous list of extras, and fantastic support and reliability — all at a price point that’s, generally, lower than the competition.
Bluehost is undoubtedly one of the best known and most popular web hosting companies in the world. However if you are researching providers and are looking for a good alternative to Bluehost then here are my recommendations. Cheaper alternatives to Bluehost are Hostinger and HostGator (however it’s also owned by EIG). The best non-EIG owned alternative is SiteGround (read my review to see why SiteGround is #1)
Dev folks will be pleased to hear that GoDaddy offers Root access, so you can install PHP, modules, and proxy servers via the command line with ease. Plans also include cPanel, so you can easily manage your hosting service. Meanwhile, the GoDaddy team will monitor your server 24/7, including handling patches and backups should you select one of their managed plan options.
Full disclosure: if you purchase hosting via any of the links located on this comparison page, I might get a small referral commission. This does not affect any my recommendations and I am very serious about that. There are plenty of hosts that I don’t like (many of which pay out high commissions) and you can read about the hosts that I don’t recommend.
I had been hosting with Bluehost for a few months. A client called me and said they were having trouble logging into their email. I logged into cpanel and they were correct, their email address was somehow missing. I quickly called bluehost, and they agreed that some hosting accounts were just dropping email accounts. All the emails were still on the server, but every once in a while I would need to recreate the account for the client to access it.

BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 


BlueHost is one of the hosting providers with the best pricing. But this doesn’t mean that their services are compromised. The page loading speed is fairly good. This is because they manage the websites on their servers well and move the sites that need more resources to other servers so that they don’t disrupt the functioning of other websites on the same server. They have maximum uptime, which considering their low price, is impressive.
BlueHost’s basic package price is average, but what really stands out is the lack of a money-back guarantee. This is especially bad when you consider the big price break comes with a three year contract: if you sign up for the long-term and suddenly find that your site is down regularly, there’s no way to switch hosts or to get your money back. If you have major bandwidth needs, the pro-level plan isn’t really competitively priced. This is really a better web host for individuals and companies that never anticipate growing past a certain level.
The service’s web hosting plans are offered on shared servers, with prices depending on how contract length. These are ideal for PHP applications that require light CMS installs, like WordPress, Joomla and Drupal. Aside from these, you can be sure that your website will run all the time and is always protected. The vendor provides users with power backups with the use of UPS and diesel generators while regular backups of user accounts are done regularly.

You’ll never feel trapped with BlueHost. They have a clear and well-defined refund policy. The “30 days money back guarantee” states that if you are not satisfied and want to leave BlueHost within the first 30 days of service, you will get a full refund. This essentially feels like a trial period, you only stay with them if you are satisfied, else you can claim and get your money back.
We monitor tweets about Bluehost and apply sentiment analysis to classify tweets as positive or negative. This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about Bluehost on Twitter. Bluehost approval rating score is 61%. This is based on a total of 1871 tweets that mention Bluehost on Twitter. There are 1143 mentions that share a positive sentiment and 728 mentions that express a negative sentiment. Find out more about how it works.
With resource configurations customized to meet your needs, GoDaddy offers dedicated server hosting that you can grow your business with — starting with a free domain name if you start with a 12-month plan. The GoDaddy tech support team is available 24/7, guarding your site against malware, hackers, unexpected downtime, and DDoS threats; meanwhile, their support agents are handling any support ticket requests that come through their chat portal or email system. With on-demand resources and industry-leading page load speeds, GoDaddy is a dedicated host that's worthy of your consideration.

And then going onto VPS, simple backups taken using managewp or via FTP fail with 500 internal server error. Both of those work without issue on a shared plan, but I had to go to VPS for this site since the shared server had performance issues. So I go to VPS/dedicated support to ask what’s up with the server errors on a simple backup. What does Daniel (their support guy) tell me? “This is your server, go figure it out on your own.”
You don’t need that much of a storage or bandwidth. When you are just a starting business, your bandwidth and storage needs are very basic. Do not fall for unlimited bandwidth and storage in the beginning because you’ll pay for something you won’t use. If your web pages aren’t heavy and there are no downloadable materials, even a few GBs of bandwidth will be more than enough.
As well as the Akismet and Hello Dolly plugins that are added to new WordPress installations by default, Bluehost will also install and activate a few other extensions, including the WPForms Lite form builder plugin and the OptinMonster plugin that connects your site with this popular email marketing tool. As OptinMonster is a premium service, though, you won’t actually be able to make use of this plugin unless you sign up for a paid account.
When you look at the other plans, things get slightly more complicated. But the key feature to call out is databases. BlueHost doesn’t limit them on the Plus plan. GoDaddy caps them at 25 on the Deluxe (which otherwise is comparable to the Plus plan). On the flip side, GoDaddy’s Unlimited plan does do unlimited storage, databases, and domains – but also adds SSL certificates and Premium DNS to the plan. Both of these are not really necessary for a non-eCommerce website…and are usually cheaper and better if you buy them separately anyway (ie, like domain registrar).
“Bluehost has long been a favorite of mine in the shared and WordPress hosting spaces. They adhere to modern standards for hardware, and their customer support is fantastic. For the vast majority of customers, Bluehost’s shared server options will accommodate their hosting needs for a web presence. Once you outgrow the traffic allowances of shared web hosting, however, Bluehost excels in the VPS and dedicated hosting niches, too.
The green line shows that the Bluehost performance remained stable until 17 virtual users were accessing the site simultaneously. Then, the load time increased from 2.55 seconds to 12.31 seconds. However, the performance soon returned to previous levels until 46 virtual users were accessing the site and it stopped responding, indicating it was unable to handle the load. You can view the full details of the Bluehost test results on the Load Impact website.
Lastly they started to not to accept my credit card. I used the same card for years on their site without any problem. They said try different cards. We tried lots of different cards and their service refused all of them with nonsense errors. Even our banks couldn’t understand what is going on. We are using the same credit cards all over the world without any problem.
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