Bluehost 101


BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
I am not sure why, but Bluehost is overrated. I have a VPS with them and I find their servers way too vulnerable to hacking. Every 2 months they shut down my VPS with NO warning because infected with malwares. Despite the fact that the fix is easy, they will not help. They advise to hire a service that charges between $30 to $700 per domain to protect. Last week after my clean up, it took them 12h to put my sites back online, because I was calling Tech Support, otherwise I would have stayed down….. They absolutely don’t care.
The lack of customer service, the lack of motivation to solve problems (a CS rep accidentally canceled the wrong service and it ended up in my email and site going down and wasted advertising dollars as it was during a launch and heavy ad time) My experience with them is HANDS DOWN the worst experience I've had working with any company in the past decade.

GlowHost picked up major points for their 91-day money-back guarantee. They were six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also picked up points for their 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 datacenters worldwide. Finally, the company gains major points by driving all its hosting services with wind power.
We monitor tweets about Bluehost and apply sentiment analysis to classify tweets as positive or negative. This allows us to output an approval rating score, which is based on real people, positive and negative, opinions about Bluehost on Twitter. Bluehost approval rating score is 61%. This is based on a total of 1871 tweets that mention Bluehost on Twitter. There are 1143 mentions that share a positive sentiment and 728 mentions that express a negative sentiment. Find out more about how it works.
They will make you pay for their own mistake. Charge us 1 month for the same subscription we had after calling them way ahead of time to downgrade our subscription. On top of that if you want to refund from your disputed charges deal it the same day because if they tell you they left a note so when you call back again they will know what's going on in your account FLAT OUT LIE. The next person you will talk to will say that the other person you had talk to the other day was wrong and they did their math this suppose to be the charge. ( refund become more lesser than expected maybe if you call again on the next day your refund will become zero. Every person have their different calculation.) and they will tell you they don't know how that representative come up with the noted amount ( that's after 20 mins. Waiting ). As if we come up with the amount ourselves. They are the one who gives us the number and explain the reason and maybe accidentally told you about the mistake on their part. They have recorded voice calls how about hear that so we all are on the same page. I know it's just a penny the amount but we work hard for that. And we don't cut corners in every client we have and even we are small business we value customer and honor our word. That's impirtabt. You don't say your colleague have different calculation than you have.
For the non-techies who want to use WordPress to create their website, BlueHost offers a special feature called the “WordPress 1 click install”. And it does exactly what it says, lets you install WordPress in seconds. This makes it possible to get your WordPress site running in seconds. Besides, there are also some WordPress related features and special support from WP experts that you can subscribe to.
BlueHost, like many other EIG-owned companies, is known for outsourcing technical support to countries with much lower cost-of-living like India, which results in a rather frustrating experience at times. It's not as easy to communicate about technical troubles with a non-native English speaking person who often has a hard time understanding your problem.
Formed in 2003, Bluehost has long since been a hosting innovator and leader. Today, the company powers more than two million websites and carries the official seal of approval given by the WordPress.org team for their managed WordPress services hosted on their VPS platform. With years of experience, competitive pricing, and excellent support, Bluehost is a pick you can take to the bank in the VPS hosting space.”
You can pretty much judge / rate / review ANY company–in ANY industry–by their level of customer support. And from the perspective, Bluehost should be rated a 1 out of 10. If you are an existing Bluehost customer, there is literally no way to contact them directly. They have an 888# and a chat feature only… both of which are outsourced to India and take a LONG time to get through to anyone… and usually results in zero actual assistance or results.
You can tell that first and foremost this host attempts to cater for the people who want to use WordPress. Daily backups and free SSL in a shared hosting plan is very attractive. This is why I’ve decided to do a BlueHost review using one of these plans exactly – to see whether it provides the clients with quick and reliable hosting on top of the extra features.
Considering BlueHost servers are only located in Utah, a state in the west of the US, it is no surprise to see the West Coast show the best response times. London, one the other hand, is a disappointment. Being the only European server tested, it didn’t do well, so you can assume that your European visitors are going to have slight delays. Besides that, it’s a solid performance.
Even the delay of minutes (if not seconds) in online business can harm you a lot. The competition is tough and you might just miss a golden opportunity while waiting for the support representative’s email respond. You should always choose a host that provides 24X7 telephonic support and BlueHost does that too. Besides, they also offer the 24X7 live chat and email support.

You don’t need that much of a storage or bandwidth. When you are just a starting business, your bandwidth and storage needs are very basic. Do not fall for unlimited bandwidth and storage in the beginning because you’ll pay for something you won’t use. If your web pages aren’t heavy and there are no downloadable materials, even a few GBs of bandwidth will be more than enough.
SiteLock Security software provided by Bluehost ensures safety of your website against spam, malware and other vulnerabilities. It scans your site daily for malware to make sure that it is not being blocked or spammed and checks against cross-site attacks (XSS scripting), SQL Injection etc. Also you get to display SiteLock certificate on your website which establishes the trustworthiness of your business.
“Bluehost has long been a favorite of mine in the shared and WordPress hosting spaces. They adhere to modern standards for hardware, and their customer support is fantastic. For the vast majority of customers, Bluehost’s shared server options will accommodate their hosting needs for a web presence. Once you outgrow the traffic allowances of shared web hosting, however, Bluehost excels in the VPS and dedicated hosting niches, too.

When you are running a small business website and your budget is fixed, the price for hosting your website is a major concern. BlueHost is hands down one of the most affordable hosting service providers. The basic plan for shared hosting starts for just $2.95 per month which is quite economical. This plan is good for blogger, authors, etc to start their website right away. It lets you host one website through your account.
I started a local news blog 4 1/2 years ago. After a bad experience with another hosting company, I asked around and found lots of satisfied customers using Bluehost. I had never used WordPress before. Bluehost had outstanding support and helped me get started on WordPress and everything has run smoothly the last year. Choosing Bluehost has been a good decision for me.
With Bluehost, you’ll have an easy and smooth time building, customizing, and managing your website whether you’re a newbie who needs a bit of hand-holding or an experienced individual who knows his/her way around the nooks and crannies of website creation and management. And this is all thanks to the multiple site tools that Bluehost puts at your disposal.
Thanks for this article. I have to say that I had a terrible experience with Blue Host ‘support’. One operator never responded. The next 2 were sarcastic and asked questions completely bypassing my question. For example – they asked for my domain name though I wasn’t a customer and it didn’t relate to my question. When I asked why, they said their Director of Sales needs domain names to track sales made through the site. They kept me on hold for 2-3 minutes in between each question and as they only partially responded each time, it made for a very aggravating experience. Bots may have been an improvement. Definitely, would not use them.

My name is Ani Ahmetaj and I have been using Hostgator as my hosting provider for over 4years. In this time I have also used other web hosting providers for different websites I have worked with and I have to say that until December 2013 I was extremely happy with their hosting. In a period of 4 years my website went down just once and the issue was fixed faster than expected. Whenever I needed help from them they were always quick to answer with useful tips and information. Their hosting could be considered the best until December 2013. In December all the websites I hosted at Hostgator were hacked. The brought the websites back up using their backups right after I reported but my websites were hacked a second time soon after. They fixed it again and I changed all my password to find out that 1 website, not all of them anymore, was hacked again in January 2014. After the last website was fixed I haven’t had any issues with them. The hacked websites were marked as malicious websites from google and antivirus softwares and it would have cost me lots of customers if hostgator didn’t perform their server scan for malwares and remove the threads.


There's some complicated elements to the interface, but after some learning and hiding things you don't use, it's tolerable. I've also had strange uptime issues over the years. Client emails have bounced due to perfectly good domains being blacklisted (blame it on other shared users on the same server). This is a problem which they reverse, but it takes time and people can't send their emails for a while.
Considering the requirements of small business websites, Bluehost provides everything that is needed, while maintaining the affordability. Especially, when your website is WordPress based, it has added benefits for you. Being one of the oldest hosting companies, it is reliable. It already is trusted by a large number of happy customers that keeps growing.
There are two other factors that led to the nearly perfect score earned by Dreamhost. First, the company's pricing is pretty transparent. There are no hidden gotchas in the rates. Plus -- and this is the best we've seen across all our hosting providers -- Dreamhost provides a 97-day money back guarantee. There's quite literally zero risk in giving them a try.

Bluehost’s virtual servers boast several benefits compared to standard shared hosting and other VPS offerings. The first is speed; Bluehost offers your choice of two or four cores and 4GB to 16GB of RAM with guaranteed resources, so you have the power you need when you need it. The second perk is security; Bluehost offers redundant storage and optional SiteLock protection to secure your data.
In this comparison, we’ll look at entry-level plans for Bluehost, GoDaddy and SiteGround to find out what’s included in each, consider any specific extras for WordPress users, and take a look at both performance and uptime — with real testing and data (using two very different WordPress themes: the current default theme, ‘Twenty Seventeen’, and ‘Divi’ by Elegant Themes) for each service.
Bluehost is not a host for everyone due to its server limitations. However, there are a wide variety of individuals and businesses that are suited for this type of host. This a popular host among bloggers, and its shared hosting and WordPress hosting plans are more than capable of powering even the most traffic-heavy blogs. There’s even a cheap option for first-time bloggers.
Absolute trash of a service. Multiple issues that land squarely within Bluehost's circle of responsibility and they have precisely zero interest in looking to help. Bluehost exploits people with little to no technical knowledge and refuse to offer adequate support or assistance. When challenged by a someone with solid technical knowledge, it quickly becomes apparent that Bluehost do not know what they are doing by asking inane questions and assigning blame to third parties to dodge responsibility to their clients. Avoid using Bluehost at all costs. Even a free service isn't good value if it doesn't work and they refuse to help you.
To begin, I ran a website speed test using Dotcom-Monitor’s page speed test tool (Dotcom-Tools.com). It’s a free test that anyone can use, and it gives you load times from around the world. For this test, I chose Dotcom-Monitor’s American network which tests load speed from 11 locations throughout North and South America. The speed test results for Bluehost are summarized in the table and image below:

I have had nothing but trouble with bluehost. I manage a number of sites, including our company website, and their support was unhelpful at best. My almost brand new (ie, not bogged down) WP installation was dealing with 10-15 second load times, if it would load at all. It was a combination of DB and filesystem issues. And another site was taken offline for almost 3 days due to bluehost’s database issues, and as I was transferring a third away from them, the whole server itself crashed, leaving me without my site’s data for the rest of the day, and the site offline. Their hosting on some of their boxes is simply unreliable, and their databases are even worse.
First, this entire Bluehost / GoDaddy review (originally published July 16, 2013) has been updated several times (now for February 2018) to account for both GoDaddy’s and Bluehost’s rebrand, new tiers and various other changes. Also, a disclosure: although everything here is based on my experience as a paying customer or consultant to a paying customer, I do receive referral fees from any companies mentioned in this post.
It’s worth noting that BlueHost offers tons of latest security and performance features – NGINX architecture, custom server cache, HTTP/2, SSD storage, etc. However, these features are only available for those who are willing to pay extra. GoPro, BlueHost’s highest performance shared hosting plan, costs $13.95/mo on signup ($23.99/mo on renewal). WordPress Hosting (which is officially recommended by WordPress.org), now with a new dashboard and integrated marketplace, costs $19.99/mo (and $39.99/mo on renewal).
As previously mentioned, Bluehost also tops the charts in server hosting — offering fantastic performance at competitive prices. With two to four cores and guaranteed resources, your virtual or dedicated server will be performant, powerful, and online virtually 24/7. The Bluehost team leverages industry-leading open-source technologies, such as KVM and OpenStack, to eke out as much performance as possible, leaving you with the utmost flexibility and reliability. Sold? VPS and dedicated plans include instant provisioning, because waiting for your server is so 2000s.”
Used to be a good hosting company. Downhill for a year now, with problems escalating since Jan 2016. Cpanel does not work. Hotlink protection does not work. Contacted support and they tried to blame me. I told them it was a file change they had made and I had deleted my htaccess file and used their own cpanel hotlink protection and it failed. Support person deleted files they had changed to erase their fingerprint and it still does not work. Domain manager, cannot disable Privacy Protection. Chat support unable to assist said created Help ticket. Copy sent does not include issue. Contacted support again to verify ticket and was told nothing they can do, Domain Support not in on weekends! So much for the 24/7 support they advertise! Make Copies of EVERY contact with Bluehost including your billing info. This is interstate commerce and carried out over wire.
I am an entrepreneur who runs a personal business site and I have nothing but positive things to say about bluehost.com. Bluehost has everything I could ask for in a domain host, plus more. Like most web hosts, bluehost offers MySQL databases (which I require for running my customer forum) and blog support (I post my updates through WordPress). Bluehost supports a wide variety of scripts, which is useful because I frequently incorporate applications into my site that run on Javascript, Flash, Ruby, and Shockwave. All of these features, plus more, made me consider bluehost as my host, but what really drew me to bluehost was their 24/7 US-based support system and their SSH Secure Shell Access. These two features allow me to make sure that my customers always receive successful and secure service. I highly recommend bluehost if you are looking to start your own business, or already have one and need a great web host!
Eventhough their technical support representative is friendly. I contacted them about what seems to be complicated/advanced problem. six of their representative was either unable to present solution or had made assumption solutions which did not fix the problem. 8 hour of email/telephone marathon ensued, escalating all the way to manager. Turns out the manager knew the solution.
Almost all the services offer some sort of page builder that makes it easy to drag and drop to build your page. These are great for getting started, but they often lock you into the service. Most page builders are proprietary to the service, or don't create HTML that's portable enough to be easily moved to another service if you decide it's necessary.
The company also offers higher-end Windows and Linux servers, available with Plesk and cPanel respectively. We were very intrigued to see that the company offers low-end Atom-based dedicated servers as well as the more traditional Xeon-based machines. One great resource for those doing some basic experimentation, or site development, is that they have a free, three-month trial for one of their lightly-equipped Atom servers.
I started a local news blog 4 1/2 years ago. After a bad experience with another hosting company, I asked around and found lots of satisfied customers using Bluehost. I had never used WordPress before. Bluehost had outstanding support and helped me get started on WordPress and everything has run smoothly the last year. Choosing Bluehost has been a good decision for me.
BlueHost, one of the most recognizable names in the web hosting industry with over 2M domain names under management, has been providing quality hosting solutions to thousands of business and personal web sites since 1996. Their "professional hosting" plan includes all the features you might need at the best possible price. Today, BlueHost is a part of Endurance International Group.
Keep in mind that TTFB times are best analyzed as a trend. But as a general rule, I’ve found GoDaddy to be slower than Bluehost. Bluehost is slower than HostGator. And HostGator seems to fluctuate but generally be tied or slightly slower than independent competitors that I also use such as SiteGround (vs. GoDaddy) or InMotion Hosting (vs. GoDaddy).

Do I recommend Bluehost? Well yes and no because it depends what you're after. It's a good web hosting option for personal and small business websites and blogs (i.e. for creating your own first website) because Bluehost is cheap (very cheap), reliable, secure and comes with a free domain name. However for high traffic websites it (or any other shared host for that matter) isn't a very good choice. Other major letdowns are that automatic backups and site migrations only come as paid upgrades.
People share their opinions about companies on Twitter each and every day. We monitor tweets about Bluehost and apply a sentiment analysis algorithm that classifies these tweets as positive or negative. Each Bluehost review you see here is from a real person’s opinion. We use this information to output an approval rating score, which is based on real genuine people, positive and negative, opinions about Bluehost on Twitter 
I have been with BlueHost for a 2+ years now. I have a WordPress and a PHP site hosted with them. I agree that performance isn’t great (as the numbers show) but luckily my sites are small and don’t get much traffic so I don’t think it affects me much. If any of my sites get popular or start making me money, I would probably switch over to something else. But for now, the price is great – I locked in my rate for 3 years so I wouldn’t have to worry about the price going up.
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