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I was shocked of course that such a well known host would have such a huge problem, and not even warm me about it! A client could lose thousands before realizing that the problem was simply that their email had gotten closed with no warning before or after. Here is the kicker: Bluehost had no idea when it would be fixed or even had a short term solution for me. They were saying that it was something I was just going to have to deal with.


Speed: Surprisingly, HostGator’s speed response time test was disappointing. Nevertheless, given the cost of the service, the results are still within reasonable limits. The tests resulted to 45ms average response time for DomainTools and an average of 53ms for Bitctcha’s results. These tests were done from servers based in the US, so the results were as expected. What’s surprising are the speed tests done from servers located at different parts of the globe. Most results came in at an average of 200ms – and with servers from London just going a little above 300ms. Given these numbers, HostGator’s shared web hosting server speeds are average in the US and are impressive abroad.
For a week I kept trying to get support to help with this, but they had no idea what the problem was. Suddenly they shut down my account because all those problems I was having were excessive server requests (from some change they did but never acknowledged. It's had problems ever since, including getting shut down twice more, the entire database disappearing twice, due to one of their automatic processes, and deleting all the backups.

I had been hosting with Bluehost for a few months. A client called me and said they were having trouble logging into their email. I logged into cpanel and they were correct, their email address was somehow missing. I quickly called bluehost, and they agreed that some hosting accounts were just dropping email accounts. All the emails were still on the server, but every once in a while I would need to recreate the account for the client to access it.

GoDaddy is exceptionally well-known in the hosting space — deemed the World's #1 Domain Name Registrar. They make it incredibly easy and affordable for folks to choose a domain name, sign up for hosting, and start building their online business or personal web property. While known for their domain, email, and shared hosting services, GoDaddy offers options for virtual and dedicated servers as well. They make the upgrade process as seamless as possible, so you shouldn't shy away from scaling your site as your business needs grow.
Even the delay of minutes (if not seconds) in online business can harm you a lot. The competition is tough and you might just miss a golden opportunity while waiting for the support representative’s email respond. You should always choose a host that provides 24X7 telephonic support and BlueHost does that too. Besides, they also offer the 24X7 live chat and email support.
Though inherently a blogging tool, WordPress can be manipulated into a web builder, CMS, or online gallery editor, and it’s been called all of the above. WordPress is highly customizable, and sites built with it can easily be tailored to match any brand aesthetic. WordPress hosting packages are very reasonably priced, and it’s easy to get started. We recommend InMotion Hosting if you’re interested in building a site with WordPress.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
Last week I received an email from them stating that ‘Emergency Maintenance” was required on my box, and that it would entail 30-90 minutes of downtime. Not so. They completely broke my site, and I am unable to get through to their technical support, so I have critical data trapped in a database I can’t access because they scrambled the configuration. I can’t even put up a temporary site on a dynamic host to keep my business running! SO PISSED right now.
With Bluehost, you do not have the flexibility to subscribe to any of their shared hosting plans for a short term. You can only use the one-year, two-year or three-year subscription options with them. GoDaddy allows you to subscribe to their shared hosting plans for shorter terms, such as for three months or even one month (except for the GoDaddy Economy plan).
On their top tier plans – Bluehost offers more features…though I’m not sold on whether they make up for the price. I mean, what is “2 SpamExperts” vs. “1 SpamExpert” – and I’d rather purchase an SSL from a third party provider like NameCheap than my hosting company. GoDaddy’s top tier plan just promises “faster speeds” – which makes me question the value of their middle plan.
I’ve been with Bluehost for almost a year, I have a VPS with them, the uptime for the last 12 months is 100%, support is beyond good, they reply to me quickly usually within 5 minutes, last Friday morning, I was playing with Apache setting, trying to optimize Apache through WHM and finally I got a 403 forbidden error , my website went down, I couldn’t fix it…so I connected live chat support, they responded in less than 60 seconds, after 5 min. live chat support couldn’t fix the issue, he said to me: ” please wait for 5-10 min, I’ll get you a senior technician to fix your problem” 7 or 8 minutes later, he said to me : you site back to work , the senior technician said there was a problem with WHM and he gets it fixed” it took 17 -18 min. to fix my issue….
The next tier, called the ‘Plus’ plan comes with unlimited features for bandwidth, storage, email accounts, and domains hosting. It is at $12.99 a month for a year’s subscription, and is currently offered at a 36-month term promotion of $5.95 monthly. One sought-after feature that it comes with is the SpamExperts protection for a domain of your choice.
Based on my experience with both companies – and talking with people who use both as well – I’ve found GoDaddy’s support to be adequate. I always have to wait several minutes on the phone. I always have to explain a couple times what my issue is. But overall, they get the job done, and my problem fixed. No horror stories – just nothing super-special.

The dashboard can be a little difficult to navigate if you are unfamiliar with web terminology. There's not a dedicated support person for your account, so if you have any issues you can chat online or call into a call center for technical or account support. When purchasing a domain - I made the mistake of not initially purchasing the domain privacy and was bombarded by phone and email from solicitors offering web related services. I went back and purchased it, but still continue to receive e-mails related to this.
HostGator, the Editors' Choice for shared hosting, gives small- and medium-sized businesses room to expand their web presences without the aggressive upselling. The Linux- or Windows-based Hatchling plan (starting at $10.95 per month) offers unlimited disk space, bandwidth databases, and email addresses, plus support for one domain and third-party applications, such as content management systems and e-commerce platforms. HostGator's Baby plan (starting at $11.95 per month) builds on the Hatchling offering by adding unlimited domains. The top-tier Business plan (starting at $16.95 per month) includes highly specialized options, such as a free toll-free phone number and a private SSL certificate. HostGator has a well-rounded shared web hosting package.
BlueHost offers great initial deals to sign up. After that first contract is up though, they offer no other promotions and you are left to decide to transfers your sites to another hosting company or to pay the increased costs. It's kind of frustrating when you see the deals they offer new people but you cannot get the deals because you are a loyal non-new customer.
In particular, Web Hosting Hub uses BoldGrid as a site builder. BoldGrid is actually an add-on to WordPress, so there's no lock-in. This overcomes the major problem of most site builders: you're locked into that host and that tool, often requiring you to completely rebuild your site if you want to expand. By using a WordPress-based solution, all of the rather considerable power of WordPress is available for future expansion.
For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as Senior Analyst. When he isn't staring at a monitor (or two) and churning out web... See Full Bio
We believe in our process, but the fact is web hosting can be complicated. The ‘best’ changes depending on need. The Godfather is one of the best films of all time, but you wouldn’t watch it if you fancied having a laugh. It’s the same with hosting. There are better services than iPage hosting, but if you wanted a super cheap plan with solid support, they’re worth considering.
I am not incredibly savvy when it comes to creating and managing a website, so I was confused about the different levels of purchase available. I was not sure what level of traffic I would receive on my blog, or the type of advertisement options I might want available. I also was not sure about affiliate programs. Blue Host also prompts you to use Word Press, which is fine for my site, but may not work for others. I think the push to use this specific secondary source as a blog site might interfere with the work you do online.
Business pro – $15.95 per month is the enhanced plan that has all the features of above two plans with unlimited websites, storage and bandwidth, 6 GB RAM and security features such as dedicated IP, SSL certificate, backup and restore features. It is a little costlier but is the most secure and efficient plan if you are concerned about the speed and safety of your website.
HostGator, on the other hand, has more coupons that are available throughout the year (in my experience) . At the time of writing, the lowest non-coupon price available on HostGator’s hatchling plan was $3.30/month with a 36 month package. Again, there are often coupons and specials around holidays that can get this price even lower from my experience, but I can’t really say the same for Bluehost.
One main feature of Bluehost is they offer unlimited bandwidth. This is perfect for budding bloggers whose traffic would grow over time. Many other hosting don’t offer unlimited hosting & they shut down website once traffic grows. With Bluehost this is a big relief as you can focus on growing your blog rather than worrying about other hosting issues.

My name is Ani Ahmetaj and I have been using Hostgator as my hosting provider for over 4years. In this time I have also used other web hosting providers for different websites I have worked with and I have to say that until December 2013 I was extremely happy with their hosting. In a period of 4 years my website went down just once and the issue was fixed faster than expected. Whenever I needed help from them they were always quick to answer with useful tips and information. Their hosting could be considered the best until December 2013. In December all the websites I hosted at Hostgator were hacked. The brought the websites back up using their backups right after I reported but my websites were hacked a second time soon after. They fixed it again and I changed all my password to find out that 1 website, not all of them anymore, was hacked again in January 2014. After the last website was fixed I haven’t had any issues with them. The hacked websites were marked as malicious websites from google and antivirus softwares and it would have cost me lots of customers if hostgator didn’t perform their server scan for malwares and remove the threads.

Great question! Most good web hosts tend to offer 24/7 customer support and acknowledge that their customers are from all around the world so I wouldn’t worry too much about using an international host. As a Swede I find myself using a lot of US-based hosting companies and I don’t think it’s ever negatively affected me or the customer service I get.
Any company that has clients around the world must be able to support them around the clock. Bluehost boasts a ticket response time average of 30 seconds, but this hardly seems to be the case in reality. During peak hours, many customers report wait times of nearly 45 minutes. To make matters worse, many customers express frustration that communication can be curt and unhelpful. Few things are more infuriating when you’re experiencing technical difficulties than having to wait an exorbitant amount of time only to receive an answer that doesn’t get you any closer to a solution. Slow and unhelpful service is not always the case with Bluehost, but it is the case often enough that we cannot say their customer service is consistently high quality.
However…I have noticed that in the past 6 months or so, HostGator’s support is not what it used to be. I had a ticket open and waited days for an answer, to the point that the technician apologized and issued me a month’s refund for having to wait so long. Sometimes their chat support hangs and the wait times are more than 20 minutes. They also ask you to sign in to get chat support if you’re an existing customer, which I think makes sense, but it seems like a bit of a nuisance to me.
Having used Bluehost for the past 4 years I’m surprised at the number of negative reviews here. I have several domains, databases, blogs, image galleries, etc. and all have been running fine. There have been a couple brief outages. Customer service and technical support were both excellent. I was able to talk to a person quickly and they helped me out within a few minutes. I am not a full-time web developer. I basically run my site as part of my business, but I have helped out associates with their websites and have found their web hosts to be a real pain compared to Bluehost. With Bluehost all my installed apps and scripts work like a charm. I would recommend Bluehost
HostGator, on the other hand, has more coupons that are available throughout the year (in my experience) . At the time of writing, the lowest non-coupon price available on HostGator’s hatchling plan was $3.30/month with a 36 month package. Again, there are often coupons and specials around holidays that can get this price even lower from my experience, but I can’t really say the same for Bluehost.

Business pro – $15.95 per month is the enhanced plan that has all the features of above two plans with unlimited websites, storage and bandwidth, 6 GB RAM and security features such as dedicated IP, SSL certificate, backup and restore features. It is a little costlier but is the most secure and efficient plan if you are concerned about the speed and safety of your website.


Considering BlueHost servers are only located in Utah, a state in the west of the US, it is no surprise to see the West Coast show the best response times. London, one the other hand, is a disappointment. Being the only European server tested, it didn’t do well, so you can assume that your European visitors are going to have slight delays. Besides that, it’s a solid performance.
Site Backup Pro makes a backup of your website daily to prevent any loss of data. It gives you the option to restore files from backup copies with a single click. You can restore complete MySQL database or even recover a single table/group of tables. The backups are available in .ZIP archives and can be easily downloaded for instant offline access.
People often think that a web host is the main cause of a slow website but, this is often not the case. When picking a provider, it's important for find a hosting provider that is close to your users and has a good amount of RAM and fast CPU power. Beyond that, it's often the way the website is set up that slows it down for users. To ensure that your website speed is optimal for users you need to make sure you pay attention to the following:
Bluehost recognizes that most people start basic websites in order to expand their marketing efforts and brand presence. So included in your Bluehost plan is a bevvy of complimentary e-commerce, shopping cart, email, and marketing applications. Google Apps and CloudFlare are two examples, and all of these apps integrate seamlessly and are incredibly user-friendly. You don’t need to be a developer to figure out the free applications that will undoubtedly be useful for any small business.
At the time of my blogging starting days, I do not know anything how to start a blog, how to choose good web hosting, how to write articles, etc. I started my blogging journey with Blogspot blog on 2008. Started with 5 blogs with different topics. After one and a half year of my journey, three blogs disabled by Google.  Here my mind is blank. What next… What next …. What next…. Started hunting for better solutions for my journey. One of the Facebook friends suggested and introduced Self-hosted WordPress hosting. He configured everything for me. Again started my second journey. After three months the hosting service stopped my blog. Again another break on my journey.
A big name in the budget web hosting space, GoDaddy is consistently improving the performance of their servers, their site, and their services in order to offer a great customer experience. With cPanel control and 1-click installations for standard web apps, you can get your website up and running quickly. Their 24/7 security monitoring and DDoS protection allow you the comfort in knowing that the professionals are making sure your site is online, loading quickly, and hacker-free. That power and peace of mind — at such a low price point — is quite a value deal.

The options for copying content between the staging and live sites are impressive. Being able to add restoration points while you work on your staging site makes it very easy to roll back to a previous version should something go wrong. Normally, you’d have to pay for a premium WordPress website copying plugin to access this level of functionality, so it’s great to see it as part of the entry-level Bluehost shared hosting plans.
Used to be a good hosting company. Downhill for a year now, with problems escalating since Jan 2016. Cpanel does not work. Hotlink protection does not work. Contacted support and they tried to blame me. I told them it was a file change they had made and I had deleted my htaccess file and used their own cpanel hotlink protection and it failed. Support person deleted files they had changed to erase their fingerprint and it still does not work. Domain manager, cannot disable Privacy Protection. Chat support unable to assist said created Help ticket. Copy sent does not include issue. Contacted support again to verify ticket and was told nothing they can do, Domain Support not in on weekends! So much for the 24/7 support they advertise! Make Copies of EVERY contact with Bluehost including your billing info. This is interstate commerce and carried out over wire.
There is one main worldwide number to call to (it’s from the US), no matter your IP location. I’ve been slightly surprised with the options – instead of being informative and simple, some of them sounded like advertising slogans. In the ‘Sales’ category I’ve been offered options, such as: “Have a great idea and want to get it online? Press 1.” or “We can build your site and boost your traffic if you press 3!” While entertaining, it took me a while to understand which option meant “regular pre-sales questions”.
If WYSIWYG (what you see is what you get) isn’t for you, perhaps a CMS option sounds appealing. Choose from the most popular content management and blogging software, including Joomla, Drupal, and WordPress, and download and install with a single click. Some Bluehost plans have even been customized to cater to WordPress — and their WordPress services have been endorsed by the WordPress team.
Great question! Most good web hosts tend to offer 24/7 customer support and acknowledge that their customers are from all around the world so I wouldn’t worry too much about using an international host. As a Swede I find myself using a lot of US-based hosting companies and I don’t think it’s ever negatively affected me or the customer service I get.
I have used Bluehost for over 12 months and have been very happy with the service they provide. For the money you get extremely good value – I host over 10 sites on the one account and have never had any problems with being told that I have gone over resource limits or used too much bandwidth. I have only needed to contact support a few times and they were always very quick to respond and help solve the issues, although it has to be said they were quite simple problems.
HostGator promises that pages load at blazing speed worldwide without having to configure your caching and CDN. Experience up to 2.5X faster load times due to super charged cloud architecture, low-density servers, CDN, and multiple caching layers. Your website content is managed more efficiently, enabling dynamic content requests to be processed lightning-fast
The bottom line is that for a mere dollar per month you can get started with GoDaddy's website builder plan and choose from hundreds of theme options to start designing the site of your dreams. See it as a free website builder with hosting that costs a dollar per month, or a dollar per month spent on a site builder with the hosting included for free — either way it's a pretty sweet deal.
This Bluehost review has revealed a lot of great things that the web host has to offer people looking for hosting. They have options for WordPress users, businesses, and people looking for the high control allotted by VPS and dedicated servers. Although their WordPress plans are slightly more expensive than other companies, like HostGator, they include features that make up for this.
Every business is different, and can call for a special solution that will be designed for their business size, type of clients and staff and even specific industry they deal with. You should not count on finding an ideal service that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few Bluehost reviews first and even then you should pay attention to what the hosting service is supposed to do for your company and your workers. Do you require a simple and intuitive hosting with only basic functions? Will you really use the advanced tools needed by experts and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will fit your budget.
Thanks for your review. I used this platform for several months. I personally believe that it is disqualified by the number of available functions. Beginners may have trouble finding themselves. The second issue is the 36-month plan. And if someone needs a hosing just for a year? Then he has to pay more. I personally use GetLark. Very simple client panel, cheap hosting packages (only $5 for one month, the more months the cheaper). Additionally, the hosting is free of charge for 3 months. Here is my referral link, thanks to which you’ll be able to get one month for free: https://getlark.com/panel/aff.php?aff=45
I don’t know where the chat people are from, but from names like “Shubhashree J”, I assume it is not the U.S.. Not only do the chat session people disconnect a session with barely a moments notice, but they will take 30 minutes or more to respond to a previous statement of “Please allow the next agent a few moments to review the chat and become familiar with your issue”. When the chat people do make statements, they are along the lines of “. . . in the shared hosting service and in normal basis the average time to connect to the website is 5-15 seconds”. Really 15 seconds? I never saw any ecommerce or other type of website which took 15 seconds to load, and mine was actually taking about 5-15 seconds to load, often times more. Even Bluehost cpanel login and webmail takes long to load at least compared to yahoo mail or hotmail. I can’t say how good or bad other web host companies are, because I have only experienced one other, which is GoDaddy and although I never had any major problem with Godaddy I can recall, the only reason why I chose “Bluehost” was because my website developer recommended it and so I thought I must use Bluehost otherwise my developer would always blame me and Godaddy or any other hosting company for any problems.
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