Bluehost Glassdoor


I’ve been with bluehost 10-15 years, and used to be quite happy with their hosting, prices, and I understood the limitations of shared hosting, but for the most part it didn’t matter for my purposes. I now have a few packages personally, shared, VPS, Cloud, and manage about 50ish of my clients that use bluehost as well. The last 6 months service-wise has been appalling. Slow, lies, misinformation, and it honestly feels like they’ll tell you anything to get you to just go away; try to get them to listen to logic, forget it! I am now recommending all of my clients on bluehost leave, because when they have issues I don’t want to be the one they call to deal with BlueHost’s support. I also agree, their server responses have gotten extremely laggy, and oddly enough the shared hosting seems faster than packages that are supposed to be much better.

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Bluehost is not a host for everyone due to its server limitations. However, there are a wide variety of individuals and businesses that are suited for this type of host. This a popular host among bloggers, and its shared hosting and WordPress hosting plans are more than capable of powering even the most traffic-heavy blogs. There’s even a cheap option for first-time bloggers.
While the company has improved on various hardware and software related issues in 2017, the page loading times are still not on-par with how famous they are in the world. If you are just starting a website, HostGator is a fine option. But if you’re making money on your site, you might quickly outgrow HostGator’s somewhat elementary feature set and subpar load times.
In terms of pricing for Bluehost, they often have specials that give hosting for under $4/month ($3.49/month at the time of writing), but you generally need to sign up for multiple years at a time in order to get this pricing, and it’s typically not available on renewal. Bluehost usually doesn’t allow people to pay monthly on shared hosting, with a minimum 12-month payment.
To be fair, their support has been awesome in the past, and hopefully it will be better in the future—and of course, this is just my opinion. Their support as it stands now is not bad per se, but it just used to be better from my perspective. HostGator was the first commercial hosting that I’ve ever bought, and I have multiple accounts I’m using with them now, so they’re definitely a host I trust, it’s just that I’ve been a bit disappointed with their support recently.
The hosting industry has really specialized in the last decade, which gives you insanely specific options for you to choose from. While some offer the best customer support, they may lack in other areas like add-ons and uptime. The good news is you can still find top-tier hosting providers who provide a baseline of features and support for your hosting needs. Bluehost fits that description nicely.
For the more enterprise-oriented customers, they offer a full range of VPS and cloud hosting, along with serious Java Tomcat hosting, including shared and private JVMs, as well as Java VPS offerings. With a company named MochaHost, you'd expect some quality Java support and they have it. So brew yourself a cuppa, open a browser window, and give MochaHost a spin. You have half a year to make up your mind, so if it turns out MochaHost really isn't your cup of tea, they'll understand.
Almost all the services offer some sort of page builder that makes it easy to drag and drop to build your page. These are great for getting started, but they often lock you into the service. Most page builders are proprietary to the service, or don't create HTML that's portable enough to be easily moved to another service if you decide it's necessary.
Getting started on a building your first business web site can be a daunting task. Sure, you could just communicate with your customers via Facebook or another social media platform, but if you're serious about doing business online, you'll want to take the plunge and sign up for a top-notch web hosting service. Bluehost does a good job of balancing price and features for businesses that need a bit of hand-holding, while also offering plenty of options to experienced administrators. Bluehost lacks some features offered by our top overall services, DreamHost, HostGator, and Hostwinds.
Full disclosure: if you purchase hosting via any of the links located on this comparison page, I might get a small referral commission. This does not affect any my recommendations and I am very serious about that. There are plenty of hosts that I don’t like (many of which pay out high commissions) and you can read about the hosts that I don’t recommend.
Well, I’ve had nothing but hard pressure salesman trying to sell me a website build and SEO word local for $6,000.00 for 6 months; including the website for $3,000.00. They do not want to provide help as the advertise with your webhosting; they make rude comments about you and try to take in the Money from you. They told me how dump I was and I needed to pay them. They won’t spend the time with you to get start. They offer ridiculous high costs for help and then tell me I can make a profit teaching some one else. As you are reading costs for help, you will notice how the prices keep going up and they keep being dishonest. Beware of them. Good Luck asking for a manager!!!
BlueHost started off with their shared-hosting service and it is one of the best they offer. Back then, there were limited plans and features. Gradually, the services evolved and now what we have is an enhanced service that is tried, tested and modified over time. The plans are adequate and affordable. And security is something that BlueHost assures you of.
I said that sounds like someone is going to charge ME for, and he said yes, BlueHost's charge to me would be $160-something, I think, and an outside vendor would charge me "a few hundred." I said no thanks and hung up. So I checked my files and see that there are dozens of unknown files - it looks like someone in China is parking all of their pages on my site (file names like Ray-Ban, Adidas, etc., so a counterfeit store, I guess). I would think that if BlueHost was about to disable my site for a "virus or malware" - or for any reason - they might let me know.

They recently changed their tech support and it is now severely lacking. The people they are using do not know what they are doing and messed up my website without wanting to fix it. Took several days and hours on the phone to get them to fix the mistakes they made! I also dislike the pricing. When I first signed up, the prices were reasonable. Each time I renew, the prices are higher and higher, although they offer lower prices on their websites. According to them, sales and promotions are not available to current customers. It is a bait and switch since they email customers the promotions.
First thing’s first—when it comes to web hosting, speed is very important. Some search engines are now using page speed as a ranking factor in their search results, so slower-loading websites may be shown below faster-loading websites. This means that it’s very important to choose a web host with fast servers who is good at managing their resources, especially on shared servers.

Many services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider.
Choosing the best web hosting for a small business website is one of the most important steps you’ll need to consider to get off on the right foot. Our themes are app themes so they will run much faster on a host which values speed for its customers. We also consider value for money whenever we recommend any best WordPress hosting company to our valued customers.
I especially find it unacceptable when my friend didn’t get the support from Bluehost to fix anything. He has been paying almost double the price of what other hosting companies would charge for a similar package, and he’s not getting what he deserves to have out of this deal at all. Bottom line is, there’re better service providers out there who are more responsible and would cost less.
First of all, thanks for sharing the info. Really appreciate it, out of all the articles I stumbled upon, I really feel like your writing and I get that genuine feeling when I read your page. I am gonna start a blog but I am confused between the top 3 host. I am a total beginner with website hosting, so I would really appreciate if you could share some advise on which is the most suitable host for a beginner like me.
Bluehost packages come with CloudFlare integration. CloudFlare is a content delivery network (CDN), which is basically a network of servers that store cached versions of your website. When someone navigates to your website, their browser receives content from the CDN point closest to them, reducing the amount of time it takes for the data to travel (shorter distance = shorter travel time).
In order to put these hosts to the test, I monitored their uptime for an entire year using Dotcom-Monitor’s ServerView platform. Each website hosted on Bluehost and Hostgator was pinged every 3 hours from multiple datacenters in North America. Testing over a long period of time is important because it helps to create a larger sample size with more data points. 12 months is a fairly long term test when it comes monitoring and this length of time gives a pretty fair assessment of the reliability of a host. Having a test that goes for 12 months ensure that each host had the opportunity to recover from downtime here and there and still have a decent long term average for uptime and reliability of their servers.
They have all your basics covered in one neat and cheaply priced package, which is exactly what your typical novice webmaster is looking for when it comes time to build a site for their business. Bluehost falls short in mere fractions, but those fractions really add up when dealing with big numbers. This is why we wouldn’t recommend Bluehost for sites that garner a huge amount of traffic or lose out big time when their site goes down. But if all you want is your own small corner of the internet and you yourself might not notice any downtime or lagging speeds, Bluehost is a great, cheap place to start.
With award-winning security monitoring, GoDaddy support is not only available around the clock to help you troubleshoot issues with your server but they're keeping an eye on your server status. They offer a 99.9% uptime guarantee, which isn't significant in the hosting industry, but their team is committed to keeping your site online and running speedily. They offer premier DDoS protection, anti-hacking services, and other SiteLock security add-ons. GoDaddy managed hosting customers benefit from the assurance that the experts will facilitate security patches, bug fixes, and site backups. In general, customer support is an element of the hosting experience that GoDaddy is consistently striving to improve in their offerings.
The InstantPage site builder interface is incredibly easy to use and includes a lot of options for customization. While you worry about making your website beautiful and professional-looking, the GoDaddy team is working around the clock to ensure that your site will remain online and performing speedily. Their award-winning security team monitors the server that's supporting your website — keeping an eye out for downtime, hackers, and other security threats. They also keep an eye on the usage of other customers sharing your server. The end result is their uptime guarantee of 99.9%, which isn't much in the hosting world, but it does the job for most users.
Bluehost has been a bad experience! We started using Bluehost about 5 years ago to host a few of our company websites. Things were fine. Then we added more websites, as well as our company email. In the last few months, we noticed our websites would go blank during the day. No explanation from Bluehost as to why it was happening – you would think they might contact us and inform us of the problem, and offer some solutions. We had to contact them – their suggestion was to move to a dedicated host because our website traffic was too large for a shared server. So we migrated. Apparently Bluehost does zero backups, and we lost a lot of valuable emails in the process. They also removed our SSL certificate, and told us it would cost $149/yr per site to get it back (we host about 20 sites). It also altered our ability to upload media files to our websites via wordpress, adversely limiting our ability to do work on our websites. Their answer is to use FTP – however, when you have 10 people who work on your websites and are familiar with WordPress, there is a learning curve to FTP.
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